Your shop policies tell buyers how you operate — from delivery and returns to communication and support. GoBuyIt gives you a dedicated section to manage these settings.
Here’s how to set it up.
Step 1: Go to Your Dashboard
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On desktop: Click your name at the top right, then select Dashboard
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Look at the left-hand menu and scroll down
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Click on Shop Policies
This opens the policy editor.
Step 2: Enable Your Policies
At the top of the page, you’ll see a Status section:
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Select Enable to activate your shop policies
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If you’re not ready to publish them, choose Disable
Step 3: Write Your Policy Content
In the Content box, describe how your shop handles:
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Delivery timelines and methods
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Return and refund rules
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Communication expectations
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Any warranties or support you offer
Write clearly and professionally. This is your chance to build trust with buyers.
Step 4: Save Your Changes
Once you’ve written your policies:
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Click Save Changes at the bottom of the page
Your policies will now be visible to buyers when they visit your shop.
Final Tip
Keep your policies realistic and consistent with how you actually operate. Clear policies reduce confusion and help buyers feel confident shopping with you.