Buyers often reach out with questions, offers, or requests — and your response can make or break the sale. GoBuyIt makes it easy to view and reply to messages directly from your dashboard.
Here’s how to stay connected.
Step 1: Find Your Messages
💻 On Laptop/Desktop:
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Click on your name at the top right of the screen
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A dropdown menu will appear
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Click Messages to open your inbox
📱 On Mobile:
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Tap the menu icon (three bars at the top left)
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Tap your name to reveal the dropdown
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Select Messages
This will show all messages sent by buyers.
Step 2: Open and Read Messages
Each message includes:
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The buyer’s name
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The product they’re asking about
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The subject line (usually auto-filled with the product title)
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The message content
Click on any message to open the full conversation.
Step 3: Reply Professionally
Respond clearly and politely. Here are a few examples:
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Availability: “Yes, this item is still available. Would you like to schedule pickup?”
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Negotiation: “Thanks for your offer. I can do ₦17,000 if you’re ready to buy today.”
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Details: “This solar connector kit supports 1000V and includes 40 pieces. Let me know if you need specs.”
Step 4: Follow Up
If the buyer doesn’t reply, wait a day or two and send a gentle follow-up:
“Just checking in to see if you’re still interested in the product.”
Final Tip
Fast, friendly replies build trust and lead to more sales. Keep your tone professional, your answers clear, and your response time quick.