Frequently Asked Questions (FAQ)

For Buyers

Q: How do I contact a seller?

A: Go to the product page and click Message Seller. You’ll be able to chat directly inside GoBuyIt.

Q: Can I report a fake product?

A: Yes. Scroll down on the product page and click Report this Product. Fill out the form and submit.

Q: Is payment handled on GoBuyIt?

A: GoBuyIt does not process payments directly. Always confirm payment and delivery terms with the seller before completing a transaction.

Q: Can I return a product?

A: That depends on the seller’s shop policy. Check the product page or message the seller to confirm.

Still have questions?

If you still have a question, you can submit a support request here.   Contact Support

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